About this policy
GabbyAI is operated by Swish World Group Inc. This policy applies to the GabbyAI website, account system, chat service, APIs and related services.
1. Overview
GabbyAI is an artificial intelligence service that allows users to ask questions, explore ideas, create content and receive automatically generated responses.
This Privacy Policy describes the personal information we collect when you create an account, use GabbyAI, communicate with us or otherwise interact with our services.
By using GabbyAI, you acknowledge that your information will be handled as described in this policy. Nothing in this policy limits any rights available to you under applicable law.
2. Who we are
GabbyAI is operated by:
Swish World Group Inc. is responsible for the personal information described in this policy unless another notice specifically states otherwise.
3. Information we collect
3.1 Account information
When you create or manage a GabbyAI account, we may collect:
- Your email address.
- Your display name.
- Your securely hashed password.
- Your email verification status.
- Your account status.
- Your account creation and update dates.
- Authentication and session information.
3.2 Conversations and submitted content
We collect the prompts, messages, instructions and other content you submit to GabbyAI. We also store responses generated during your conversations where conversation history is enabled.
You should not submit information that you do not have the right to disclose. You should avoid including highly sensitive personal information unless it is genuinely necessary.
3.3 Technical information
When you access GabbyAI, our systems may automatically collect:
- Your Internet Protocol address.
- Your browser type and version.
- Your device and operating system.
- Request dates and times.
- Pages and API endpoints accessed.
- Authentication attempts and session activity.
- Error reports and diagnostic information.
- Security events and suspected misuse.
- Response times and service-performance information.
- Approximate location derived from your IP address.
3.4 Communications
If you contact us, we may collect your name, email address, message content and any other information you provide so that we can respond.
4. How we use information
We may use personal information to:
- Create and manage your GabbyAI account.
- Authenticate you and maintain signed-in sessions.
- Process prompts and generate AI responses.
- Store and display conversation history.
- Remember your settings and preferences.
- Verify email addresses and support account recovery.
- Respond to support and privacy requests.
- Maintain, monitor and improve the service.
- Diagnose errors and technical problems.
- Prevent fraud, misuse, abuse and security incidents.
- Enforce our Terms of Use and other policies.
- Comply with legal and regulatory obligations.
- Protect our users, systems, staff and legal rights.
5. Legal bases for processing
Where applicable law requires us to identify a legal basis, we rely on one or more of the following:
Contract
Processing that is necessary to create your account and provide the GabbyAI services you request.
Legitimate interests
Processing necessary to operate, secure, maintain and improve GabbyAI, provided those interests are not overridden by your rights.
Legal obligations
Processing necessary to comply with laws, court orders, regulatory requirements and lawful requests.
Consent
Processing based on your permission where consent is required. You may withdraw consent at any time.
Legal claims and safety
Processing necessary to establish, exercise or defend legal claims or protect the safety and rights of others.
6. AI conversations and model processing
Messages submitted to GabbyAI are processed by the systems used to generate AI responses. These systems may temporarily process conversation content in system memory and may store it as part of your conversation history.
GabbyAI currently uses AI infrastructure operated by or on behalf of Swish World Group Inc.
We do not sell your private conversation content.
We do not use private conversations to train publicly available third-party AI models unless we update this policy and establish an appropriate legal basis before doing so.
Limited conversation content may be reviewed by authorised personnel where reasonably necessary to:
- Investigate suspected misuse or abuse.
- Diagnose technical faults.
- Respond to a support request.
- Comply with legal requirements.
- Protect the security and integrity of GabbyAI.
Do not use GabbyAI for emergencies
GabbyAI is not an emergency service and AI responses may be incomplete or inaccurate. Do not rely on GabbyAI instead of emergency services or qualified professional assistance.
7. When we share information
We may share personal information in the circumstances described below.
7.1 Service providers
We may use service providers that support hosting, databases, infrastructure, cybersecurity, monitoring, email delivery, customer support and other operational functions.
These providers may process personal information only as needed to provide their services and subject to appropriate contractual and security requirements.
7.2 Swish organisations
Information may be shared within Swish World Group where necessary to operate, support, secure or administer GabbyAI.
7.3 Legal, regulatory and safety reasons
We may disclose information where we reasonably believe it is necessary to:
- Comply with applicable law.
- Respond to a court order or lawful request.
- Investigate fraud, abuse or security threats.
- Enforce our agreements and policies.
- Protect the rights, safety or property of any person.
- Establish, exercise or defend legal claims.
7.4 Corporate transactions
Information may be transferred in connection with a merger, acquisition, restructuring, financing, sale of assets, insolvency or similar corporate transaction.
7.5 With your permission
We may share information when you instruct us to do so or otherwise provide valid permission.
8. International data transfers
GabbyAI may use infrastructure located in more than one country. Your information may therefore be processed outside the country where you live.
Where applicable law requires safeguards for an international transfer, we will use an appropriate contractual mechanism, adequacy decision or other lawful transfer basis.
9. How long we retain information
We retain personal information only for as long as reasonably necessary to provide GabbyAI, maintain security, resolve disputes, enforce our agreements and comply with legal obligations.
| Information | Retention approach |
|---|---|
| Account information | Retained while your account is active and for a limited period after closure where needed for security, legal or operational purposes. |
| Conversation history | Retained until deleted, the account is closed or the information is no longer needed, subject to backups and legal requirements. |
| Authentication sessions | Retained until expiry, revocation or logout. Limited security records may be retained for longer. |
| Access and security logs | Retained for a limited period based on cybersecurity, fraud-prevention and operational requirements. |
| Support communications | Retained for as long as needed to resolve the request and maintain an appropriate business record. |
| Backups | Deleted through scheduled backup rotation and ordinarily restored only for disaster recovery or security reasons. |
We may retain information for longer where necessary for legal claims, regulatory investigations, fraud prevention or compliance with law.
10. Information security
We use administrative, organisational and technical measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.
These measures may include:
- Access controls and authentication.
- Encryption in transit.
- Restricted administrative permissions.
- Network and server security controls.
- Security logging and monitoring.
- Backups and recovery procedures.
- Vulnerability and patch management.
No online system can be guaranteed to be completely secure. You are responsible for protecting your password and devices and for notifying us if you suspect unauthorised account access.
11. Your privacy rights
Depending on where you live and the law that applies, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of personal information.
- Request restriction of processing.
- Object to certain processing.
- Receive certain information in a portable format.
- Withdraw consent where processing is based on consent.
- Request information about international transfer safeguards.
- Complain to an appropriate privacy or data-protection authority.
These rights are not absolute and may be subject to legal limitations or exceptions.
To exercise a privacy right, contact:
We may need to verify your identity before completing a request.
12. Children and young people
GabbyAI is not intended for children under 13. You must not create an account if you are under 13.
If you are under the age at which you may independently agree to online services in your country, you may use GabbyAI only with the permission and supervision of a parent or legal guardian.
A parent or guardian who believes a child has provided personal information contrary to this policy should contact:
13. Cookies and browser storage
GabbyAI may use cookies, local storage, session storage and similar browser technologies to:
- Keep you signed in.
- Store authentication information.
- Remember appearance settings.
- Maintain security.
- Support essential website functionality.
- Preserve limited interface preferences.
Essential browser storage is required for some account and security features. Disabling it may prevent GabbyAI from working correctly.
If we introduce non-essential analytics, advertising or tracking technologies, we will update this policy and provide consent controls where required.
14. Changes to this policy
We may update this Privacy Policy to reflect changes to GabbyAI, our processing activities, legal requirements or operational practices.
The updated policy will be published on this page with a revised effective date. Where a change is material, we may also provide notice through GabbyAI, by email or by another appropriate method.
15. Contact us
Questions, concerns and privacy requests may be directed to: